For apps offered by Not Final (Games) through Shopify, the following Terms of Service apply:
# Terms of Service
Effective date: May 18, 2026
These Terms of Service (“Terms”) govern access to and use of the Easy bol.com Shopify app (the “App”) provided by Not Final (“Not Final”, “we”, “us”, or “our”).
This document is a draft and should be reviewed by a qualified legal professional before publication.
## 1. Contact Details
Not Final
PO Box 110
8430 AC Oosterwolde
Netherlands
Email: luna@not-final.com
Phone: +31 85 369 6103
## 2. Acceptance
By installing, accessing, or using the App, you agree to these Terms. If you use the App on behalf of a company or other organization, you represent that you have authority to bind that organization.
If you do not agree to these Terms, do not install or use the App.
## 3. The App
Easy bol.com helps Shopify merchants import bol.com orders into Shopify. Features may include:
– Connecting a Shopify store to bol.com Retailer API credentials.
– Automatically checking bol.com for changed orders.
– Creating Shopify orders from bol.com order data.
– Filtering imports by fulfillment method.
– Sending Shopify receipts if enabled by the merchant.
– Mapping bol.com product identifiers to Shopify variants.
– Sending selected order data to a merchant-configured webhook if enabled.
– Displaying recent import status, sync status, and errors.
We may change, add, or remove features from time to time.
## 4. Merchant Responsibilities
You are responsible for:
– Maintaining an active Shopify store and complying with Shopify’s terms and policies.
– Maintaining access to the bol.com Retailer API and complying with bol.com’s terms and policies.
– Ensuring that your Shopify, bol.com, and webhook credentials are accurate, authorized, and secure.
– Reviewing imported orders for accuracy.
– Configuring product mappings, fulfillment filters, receipt settings, webhook settings, and sync intervals correctly.
– Ensuring that your use of the App complies with applicable laws, including privacy, consumer protection, tax, accounting, and marketplace rules.
– Ensuring you have a lawful basis to process and transfer customer and order data through the App.
The App depends on Shopify, bol.com, hosting providers, and any webhook provider you configure. We are not responsible for failures, outages, API changes, rate limits, incorrect data, or restrictions caused by third-party services.
## 5. Credentials and Access
You authorize the App to access your Shopify store using the scopes approved during installation. You also authorize the App to access bol.com order data using credentials you provide.
You must not share credentials with unauthorized persons. You must promptly rotate or revoke credentials if you suspect unauthorized access.
## 6. Webhook Feature
If you enable the webhook feature, you are responsible for the endpoint you configure and for ensuring that the recipient may lawfully receive the data. The App sends the webhook secret using the `x-make-apikey` HTTP header. You are responsible for protecting that secret and the webhook endpoint.
We may disable webhook delivery if it appears to create security, abuse, reliability, or legal risks.
## 7. Support
Support requests can be sent to luna@not-final.com. We will use reasonable efforts to respond, but we do not guarantee response or resolution times unless a separate written agreement says otherwise.
## 8. Fees and Payment
If the App is offered as a paid app, fees, trials, billing intervals, and plan details will be presented through Shopify or another approved billing flow. You are responsible for all applicable taxes, duties, and charges.
Unless required by law or expressly stated otherwise, fees are non-refundable.
## 9. Acceptable Use
You must not:
– Use the App for unlawful, fraudulent, misleading, or abusive purposes.
– Attempt to access data belonging to another merchant.
– Interfere with the security, integrity, or availability of the App.
– Reverse engineer, copy, resell, or misuse the App except as allowed by law.
– Use the App to send data to a webhook endpoint that you do not control or are not authorized to use.
– Use the App in a way that violates Shopify, bol.com, or third-party platform rules.
## 10. Suspension and Termination
You may stop using the App by uninstalling it from Shopify. We may suspend or terminate access if we believe you have violated these Terms, created security or operational risk, failed to pay applicable fees, or used the App unlawfully.
After uninstall or termination, scheduled syncs stop. We may retain limited records as described in the Privacy Policy or as required by law, security, fraud prevention, or dispute resolution.
## 11. Intellectual Property
The App, including software, design, documentation, and related materials, is owned by Not Final or its licensors. These Terms do not transfer ownership of the App to you.
You retain ownership of your store data, order data, product data, and other merchant content.
## 12. Privacy
Our processing of personal data is described in the Privacy Policy. By using the App, you acknowledge that the App processes Shopify, bol.com, and order data as needed to provide the service.
## 13. Disclaimers
The App is provided “as is” and “as available”. To the maximum extent permitted by law, we disclaim all warranties, whether express, implied, statutory, or otherwise, including warranties of merchantability, fitness for a particular purpose, non-infringement, availability, and error-free operation.
We do not guarantee that every bol.com order will be imported immediately, that third-party APIs will remain available, or that imported data will always be complete or correct. You should review imported orders and maintain appropriate operational checks.
## 14. Limitation of Liability
To the maximum extent permitted by law, Not Final will not be liable for indirect, incidental, special, consequential, punitive, or exemplary damages, including lost profits, lost revenue, loss of data, business interruption, or reputational harm.
To the maximum extent permitted by law, Not Final’s total liability for all claims relating to the App will not exceed the greater of:
– the amount you paid to Not Final for the App in the three months before the event giving rise to the claim; or
– EUR 100.
Nothing in these Terms excludes liability that cannot be excluded under applicable law.
## 15. Indemnity
You agree to indemnify and hold harmless Not Final from claims, damages, losses, liabilities, costs, and expenses arising from your use of the App, your breach of these Terms, your configured webhook endpoint, your data, or your violation of applicable laws or third-party rights.
## 16. Changes to These Terms
We may update these Terms from time to time. If changes are material, we will take reasonable steps to notify merchants through the App, the Shopify App Store listing, or another appropriate channel. Continued use of the App after changes become effective means you accept the updated Terms.
## 17. Governing Law and Venue
These Terms are governed by the laws of the Netherlands, without regard to conflict of laws rules. Unless applicable law requires otherwise, disputes will be submitted to the competent courts in the Netherlands.
## 18. Entire Agreement
These Terms, together with the Privacy Policy and any applicable plan or billing terms, form the entire agreement between you and Not Final regarding the App.